PREFACE TO THE SECOND EDITION

The author feels grateful for the encouraging response he has received for the first edition.

In this edition, seven more chapters have been added. They are:

(1) Sampling Plans for Quality Management

(2) Activity Based Costing (ABC)

(3)Zero Defect on Performance Standard

(4) Defect List Generation and Defect/Failure Analysis

(5) ABC Analysis (Pareto Charts)

6) Reliability Engineering

7) Selective Inventory Control (ABC Analysis)

The author hopes the readers find the inclusion of topics very useful. For the benefit of students, Past University Question Papers have also been included.

Constructive suggestions are always welcome.