How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they may contact you to resolve the issue.
How are items packaged?
We package our products in boxes or shipping bags which are covered in a plastic layer.
What is the range of locations to which 2ndbuys ships their products?
2ndbuys ships throughout India!
My order has been shipped. Now how can I track it?
After placing your order, you will receive a confirmation message on your registered email id. At any time during the order completion process, you shall contact us at support@2ndbuys.com to track your shipment.
What is the estimated delivery time?
We usually dispatch most orders within 2-4 business days (excluding Sundays and public holidays)
- Though, we try to keep most of our catalogue in our inventory, certain products need to be sourced directly from other suppliers.
- While we are trying our best to avoid this situation, these products might delay your order.
- If you are ordering our products from a Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Are there any shipping charges applicable on my order?
- We have standard shipping charges for most addresses.
- India shipping charges – A flat Rs.70 charge is applied to all orders. However, in some cases where the shipment weight is higher, it may increase accordingly.
Does 2ndbuys ship outside India? At present 2ndbuys does not ship outside India.