About Book:

To the Fifteenth Edition

Tam delighted to present the Fifteenth revised edition of tus book to my esteemed readers. In the revised edition, the following topics have been added:

•  Problems of Departmentation
• Suitability of Types of Departmentation Type of Grapevine
• Total Quality Management (TQM) The distinctive features of the book are as follows:
• Chapter outline at the beginning of every chapter to provide an overview of the chapter continental
•  Logical and sequential arrangement of all the topics
• Simple, concise and conversational language Full coverage of the prescribed syllabi
• Liberal use of tables and diagrams to illustrate the text.
•  Summary and Key words at the end of each chapter
• Test questions at the end of every chapter as per the pattern of question papers. Suggestions for improvement of the book are welcome.