About Book:
To the Fifteenth Edition
Tam delighted to present the Fifteenth revised edition of tus book to my esteemed readers. In the revised edition, the
following topics have been added:
- Problems of Departmentation
- Suitability of Types of Departmentation Type of Grapevine
- Total Quality Management (TQM) The distinctive features of the book are as follows:
- Chapter outline at the beginning of every chapter to provide an overview of the chapter continental
- Logical and sequential arrangement of all the topics
- Simple, concise and conversational language Full coverage of the prescribed syllabi
- Liberal use of tables and diagrams to illustrate the text.
- Summary and Key words at the end of each chapter
- Test questions at the end of every chapter as per the pattern of question papers. Suggestions for improvement of the book are welcome.